Welcome to Zouzoukwa support! We're here to help you get the most out of your emoji experience.
Need help? Have questions or feedback? We'd love to hear from you!
We typically respond within 24-48 hours.
Browse the available emoji packs in the app and tap on the pack you want. Then tap the download button to add it to your library. All emojis are stored on your device. Once downloaded, you can view your packs in the Library section and export them to WhatsApp.
After downloading packs, go to your Library and select the pack you want to use. You can then export the pack directly to WhatsApp to use as stickers in your conversations.
There are two ways to create custom packs:
Each custom pack can contain between 3 and 30 emojis. Your custom packs are stored locally on your device and can be found in your Library.
Sign in with Apple provides a secure and private way to authenticate and save your preferences. We don't store any of your personal information on our servers - it's handled entirely by Apple's secure system.
Yes! The core features of Zouzoukwa are completely free - you can explore emojis and create custom packs at no cost. All emoji packs are free to download.
If you'd like to support the creator, you can subscribe to unlock special features:
Your subscription helps fund the creation of more diverse and culturally authentic emojis.
If you've subscribed and need to restore your supporter icon (for example, after reinstalling the app or switching devices), tap the "Restore Purchases" button in the app settings. Make sure you're signed in with the same Apple ID you used for the original subscription.
Try these steps:
Make sure you have WhatsApp installed on your device and that it's up to date. If you're still having trouble, try restarting both Zouzoukwa and WhatsApp, then try exporting again.
Ensure that Sign in with Apple is enabled in your device settings (Settings > Apple ID > Password & Security > Apps Using Your Apple ID). If you're still having trouble, try signing out of your Apple ID on your device and signing back in.
Custom packs must contain between 3 and 30 emojis. If your pack has fewer than 3 emojis, you won't be able to save it. Check your device storage to ensure you have enough space available.
We're always working to improve Zouzoukwa! If you have ideas for new emoji packs, features, or improvements, please email us at contact@zouzoukwa.africa. We read every message and truly appreciate your feedback.
O'Plérou Studio is a creative digital atelier rooted in African cultures and driven by modern design, created by the Ivorian artist O'Plérou.
The studio provides custom emojis, bespoke typefaces, and brand identities for forward-thinking and socially-conscious companies and organizations that want to blend culture, tech, and art.
Learn more at oplerou.studio